At Wave, consulting is at the heart of what we do and who we are. From the late ’90s, our advising first ideology has empowered us to offer a custom solution for each customer’s specific requirements instead of a one-size-fits-all program. We work hand-in-hand with our customers throughout Minneapolis, investing assets and time so that we have a thorough understanding of their pain points and expectations and can build a tailored approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the core of your organization. If your workflows have numerous bottlenecks, the resulting loss of productivity will spread throughout your entire business. For example, let’s say a organization acquires a new customer in minutes but requires a month to train a new employee or supplier. That’s an issue because both your employees' skills and your vendor’s products play a important role in providing exceptional service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately who suffers. Your Front Office can only be as capable as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency encompasses a full understanding of your business standards as well as the software that aptly delivers intelligent information. We know what questions to ask and can define the right input to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important element of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other elements that will help users to find pertinent data. It is critical that you spend the time to identify the problems you have and what is needed to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern organization depends on several sources to collect content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it contains essential business data and content that is vital to the success of your business. Both companies and their customers must have data from multiple places to complete tasks, and this adds additional complexity if that data is not easily accessible. The conventional method was to pull input into a central location but this route is not sustainable forever as one program can’t manage everything, particularly in some SMBs and enterprise companies.